Who’s listening? How to keep your business communications safe in the cloud

Who’s listening? How to keep your business communications safe in the cloud

More than 269 billion emails containing confidential information are sent across the globe on a daily basis. But, email is just the tip of the iceberg; there are many other communication tools out there.

Businesses constantly ignore the security and privacy risks of VOIP, mobile phones and instant messaging. In fact, more than 40 percent of UK businesses have suffered a security breach from their work mobile phones, resulting in massive vulnerabilities.

In today’s mobile-friendly workforce, people are operating on multiple devices and across several different applications. So, how can you keep ALL your communications private and secure?

Ensure your data is encrypted

Nine out of ten UK businesses fail to encrypt more than three quarters of the data they store in the cloud. With almost half of firms in the UK affected by cyberattacks in the past year, encryption can provide a last line of defence against misuse.

Solutions like Microsoft Office 365 and Azure already include encryption, making it easier for you to keep your communications safe. What’s more, the Microsoft Trust Centre provides clarity and compliance information so that you can be sure your information stays under your control.

Conduct a GDPR assessment

In May 2018, the new General Data Protection Regulation is coming into effect. Policies such as ‘the right to be forgotten’ will play a factor in how you store, access and move your communications data. This data must be secure, always.

A thorough GDPR assessment is vital to ensure that your policies are compliant with new regulations. If you experience a breach, your business could face fines of up to €20 million (£17m), or four percent of your annual global turnover. This could leave your business out of pocket, or worse, unable to operate.

Secure all your devices, not just those at the office

By 2020, 34 percent of companies predict that more than half of their workforce will be working remotely. Phones, tablets and personal laptops are used for communication every day, and keeping track of these devices means business-critical information can stay safe.

Tools like Microsoft’s Enterprise Mobility Suite centralise device management, letting you take complete control over access management and information security across multiple devices. This way, your employees can reap the benefits of Bring Your Own Device (BYOD) policies, all the while ensuring confidential information and customer records stay private.

Outsource to a trusted partner

Not only are employees operating on multiple devices, they’re using multiple applications to communicate, too. People now use applications like WhatsApp and Facebook to talk business. As a result, compliant solutions for these new communications channels are urgently needed.

Almost half of companies with a BYOD policy have experienced some sort of data breach. Compliant communication is no longer an IT issue, it’s a concern for the entire business.

At bluesource, we’re a Microsoft Gold partner that provides innovative and wide-ranging compliance solutions to ensure your communications and data are always secure. It’s our job to take the fear and uncertainty out of change, making sure there are no barriers preventing your business from becoming more efficient, flexible and friction-free. To find out how we can help, get it touch with us here.


10th January 2018

Isobell Lawrence

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