Infrastructure and Cloud Monitoring

Monitoring and management services for your traditional, cloud or hybrid infrastructure.

24/7 cloud services.

The bluesource Service Management Centre delivers 24x7x365 monitoring of infrastructure and platform resources across public cloud, private cloud and on-premises, to ensure they remain secure, compliant, cost-efficient and performant.  

When monitoring thresholds are breached, tickets are automatically generated and assigned in the bluesource IT service management (ITSM) system to one of our highly-skilled technical analysts for review and actioning. Our team ensures that your business-critical systems remain fully functional at optimal performance.


Benefit from over 20 years of experience in monitoring and managing applications and infrastructure.

  • check_circleYour infrastructure and resources will be monitored through our leading platform, no matter where they reside – your datacentres, private or public clouds such as Azure
  • check_circleAlerts are triaged by our highly skilled service management centre team who will highlight potential issues and proactively carry out resolutions
  • check_circleYou’ll have visibility of the health of your applications and dependent infrastructure at a glance through availability dashboards
  • check_circleOption to have the updates of your operating systems managed to ensure all Windows servers are kept up to date and secure

More features.

watch_later

24/7/365 monitoring and alerting

perm_data_setting

Automatic ticket generation to the bluesource service management centre

dashboard

Application availability dashboards

today

Monthly service utilisation reports

public

Quarterly service delivery reviews for continual service improvements

settings

Optimised mean-time-to-resolve (MTTR)

backup_table

Optionaloperating system updates management service

developer_mode

Optional application updates management service


Using an independent vendor view to deliver you the best solution.

A Cloud Transformation journey designed and delivered to your specific business objectives.

Cloud Transformation Services