Infrastructure and Cloud Monitoring

Monitoring and management services for your traditional, cloud or hybrid infrastructure.

24/7 cloud services.

The bluesource Service Management Centre delivers 24x7x365 monitoring of infrastructure and platform resources across public cloud, private cloud and on-premises, to ensure they remain secure, compliant, cost-efficient and performant.  

When monitoring thresholds are breached, tickets are automatically generated and assigned in the bluesource IT service management (ITSM) system to one of our highly-skilled technical analysts for review and actioning. Our team ensures that your business-critical systems remain fully functional at optimal performance.

Benefit from over 20 years of experience in monitoring and managing applications and infrastructure.

  • check_circleYour infrastructure and resources will be monitored through our leading platform, no matter where they reside – your datacentres, private or public clouds such as Azure
  • check_circleAlerts are triaged by our highly skilled service management centre team who will highlight potential issues and proactively carry out resolutions
  • check_circleYou’ll have visibility of the health of your applications and dependent infrastructure at a glance through availability dashboards
  • check_circleOption to have the updates of your operating systems managed to ensure all Windows servers are kept up to date and secure

More features.


24/7/365 monitoring and alerting


Automatic ticket generation to the bluesource service management centre


Application availability dashboards


Monthly service utilisation reports


Quarterly service delivery reviews for continual service improvements


Optimised mean-time-to-resolve (MTTR)


Optionaloperating system updates management service


Optional application updates management service

Using an independent vendor view to deliver you the best solution.

A Cloud Transformation journey designed and delivered to your specific business objectives.

Cloud Transformation Services