bluesource on-premise managed service is about more than just about peace of mind
At bluesource we have created the industry’s most comprehensive monitoring and management centre for archiving, messaging and collaboration infrastructures. We base our business on knowing how to proactively manage these systems and our clients recognise they have support from a team of certified solution experts, 24 hours a day.
We ensure IT departments don’t find themselves wasting valuable resource with day-to-day administration or caught short by the unexpected outage of a low-maintenance system. We positively encourage the strategic use of in-house skills so that IT departments become more productive, efficient and cost-effective.
Your archiving, messaging and collaboration infrastructure is the hub of your business - bluesource Managed Service makes sure you get maximum availability and reliable support on a 24/7 basis – 365 days a year. No matter where you decide to host these systems – bluesource always guarantees a consistently, high quality service.
bluesource Managed Service can be deployed to support any of the following systems:
Symantec Enterprise Vault
Microsoft Exchange
Microsoft SharePoint
Microsoft Lync (formerly Office Communication Server)
Microsoft Active Directory
Blackberry Enterprise Server
Good Technology
Every Managed Service client receives a monthly "Crystal Clear" Service Report, containing all the need-to-know information about their systems. We measure, analyses and investigate every key system resource, ensuring potential problems are highlighted and targeted for resolution.
Sample Service Management Report
