Organisations with more engaged employees produce better results. According to Gallup, these results are not only financial – higher revenue and profits – but also human – less stress, less absence among employees, higher customer satisfaction – and also quality related. For all of these reasons and more, it’s good to communicate with staff.
Effective collaboration helps make tasks simpler and drives improved productivity across the workforce. Collaboration helps deliver quality results with less investment of time and resources. But the secret is how you collaborate. Engagement is key. HR managers are often the drivers of internal marketing, and they need IT managers to help ensure that everything joins up, from email through IM and beyond.
Internal communicators are uniquely placed to involve and educate employees so that their voice is heard and their role within the organisation understood. Digital technology has increased the capacity and capability of the Internal Communication function to create genuine dialogue and personalised comms.