By employing bluesource’s consultancy and electronic messaging solutions skills, SVB Syndicates Ltd, a successful and fastpaced insurance services group, was able to outsource Exchange, the management of Active Directory and consolidate the server environment. Nick Parish, IT Manager, SVB Syndicates Ltd, recounts how he ensured the reliability of Exchange and thus, the reliability of the messaging infrastructure, to provide a robust and fully supported centralised communications system for now and in the future.