Remote Application Management
Because bluesource Remote Application Management is a proactive solution, issues are resolved before your messaging system fails and your business stops. Downtime is eliminated and optimum system performance is ensured 24/7. Remote Application Management is available for all industry-leading business technology applications, including:
- Microsoft Exchange
- Active Directory
- Symantec Enterprise Vault
- Blackberry Enterprise Server
The bluesource solution:
- Identifies and assesses vulnerabilities and generates recommendations for action
- Prioritizes the problem based on experience of the customer ’s site, potential business impact and SLAs
- Fixes the problem in collaboration with existing teams, eliminates recurring issues and establishes new controls and performance thresholds
bluesource Remote Application Management includes prescriptive maintenance and management tasks that adhere to industry best practise. These are performed on a daily, weekly, monthly and quarterly basis and not only resolve issues, but often prevent them occurring in the first place.
Smart diagnostics makes subsequent management activity faster and more efficient.
Messaging is now so critical, the bluesource solution ensures you never lose business, never lose revenue and are able to communicate 24/7. You also have a team of experts managing your business-critical email systems 24/7, reducing risk, lowering stress levels and improving security. ROI is realized immediately as the cost of IT resource focuses on Strategic IT, not maintaining email systems. Not only does this give you real competitive advantage, but also a highly available messaging environment.