Monitoring and Reporting
Business technology environments are highly dynamic and in a constant state of flux. For example, users join and leave the network, there is increasing demand for remote access and moves and changes happen each day. With the constant increase in the volume of information ensuring stability is always a challenge. More than just monitoring, bluesource produces regular meaningful reports, with appropriate alerts and advice on action – so you can intervene before a problem arises. bluesource remote server monitoring uses data from your site and constantly measures against set performance thresholds. Alerts fall into four categories:
- Priority 1 - critical business impact
- Priority 2 - severe business impact
- Priority 3 - inconvenient business impact
- Priority 4 - minor business impact
bluesource delivers 24/7 monitoring and out-of-hours notification for Priority 1 and 2 alerts. Where automatic system monitoring is being undertaken, the customer is contacted in the event of a problem.
- BlackBerry Enterprise Server
- Dell OpenManage
- HP systems Insight Manager
- Microsoft Active Directory
- Microsoft Exchange
- Microsoft Message Queue Server
- Microsoft SQL Server
- Microsoft Windows Server
- Symantec Enterprise Vault
- VMware
- Backup